Dynamics 365 CE Solutions Lead

Full Time
Senior Management
Published on 19/07/2023
On Premises

Job Description



At KPMG Microsoft Business Solution we implement best in class solutions for Microsoft Azure, ERP and CRM. We have extensive knowledge and expertise in all areas, enabling us to provide our clients with an integrated end-to-end solution. Our solutions are based on the Dynamics 365 and Azure range of products which enables us to deliver, powerful, connected business solutions that drive significant client value.

Role Overview

The Dynamics 365 CE Solutions Lead is responsible for running a high performing presales team working closely with the UK sales and solutions team. This person must be comfortable speaking to developers and to C Suite, and everything in between. The person should be comfortable presenting Dynamics 365 Customer Engagement solutions to technical and non-technical audiences, articulating the benefits to their business, with the goal to drive growth for the MBS practice.

Main Responsibilities

  • Leading a team to provide the presales resource and to support the UK markets sales and solutions team on a deal-by-deal basis. Including but not limited to:
    • Production of Demos
    • Completion of RFPs, RFIs, RFQs
    • Advice on licensing
    • Delivery of client early engagement consultancy
  • Leading the team to support the UK markets sales strategy including the production of technical assets (eg presentations, videos, demos) as part of go to market offerings
  • Leading product presentations and configured demonstrations to prove our ability to meet a prospect’s business needs
  • Working with Business Development Managers to build and take our solutions to market
  • Showcase our propositions to customers and Microsoft via online webinars and face to face workshops
  • Engage with KPMG stakeholders and ensure our solutions are understood throughout the firm
  • Engage with customers on a long-term basis and drive further Dynamics 365 business
  • Maintain technical knowledge by working closely with our Microsoft account teams
  • The Employee is required to follow KPMG’s Information Security Policies at all times

Skills and Qualifications

  • Proven success in a Dynamics 365 Pre-sales role
  • Proven knowledge of Dynamics 365 Customer Engagement (Sales and Customer Service)
  • Proven knowledge of Power Apps (Canvas and Model Driven Apps)
  • Proven record of building, and taking to market (with GTM teams), successful Dynamics 365 CE based solutions
  • Proven record of building or selling solutions in one of the following sectors (Financial Services, Public Sector, Retail & Consumer, Manufacturing, Energy, Professional Services)
  • Proven success in managing a high performing team


  • Proven knowledge of Dynamics 365 Field Service
  • Proven knowledge of Dynamics 365 Project Service
  • Proven knowledge of Dynamics 365 Marketing
  • Dynamics 365 Implementation background
  • Proven Knowledge of Power BI
  • Proven knowledge of Power Automate or equivalent RPA tool

      The Person:

  • Strong commercial skills
  • Experience leading client engagements
  • Experience with Microsoft sales cycle and collateral
  • Experience in a consultancy or customer facing sales role
  • An intelligent, analytical and pragmatic approach to problem solving
  • Excellent relationship building skills with clients and colleagues
  • Excellent interpersonal skills and the ability to influence and manage a range of relationships in a complex environment
  • Strong communication skills (verbal, written and listening): an ability to present information concisely, to communicate in a manner applicable to all levels
  • Able to produce high quality and professional presentations
  • Excellent attention to detail and ability to ensure documents are consistent in language, terminology and style
  • Flexible approach to work with a focus on delivery to deadlines and high standards
  • Ability to handle highly confidential information with tact and discretion

Microsoft Business Solutions Overview

At KPMG MBS, your long-term future is every bit as important to us as it is to you. That’s why our aim is to give you experiences that will stay with you for a lifetime. Whether it’s great training and development, mobility opportunities or corporate responsibility volunteering activities – you’ll gain a wealth of experiences on which to build a rewarding career. We’re a firm that encourages you to be yourself, values your contribution, and inspires you to act as a role model, always focused on doing the right thing for each other, our clients, and our communities.

This sets out all the different ways you’ll be rewarded at KPMG MBS. Among other things, you can benefit from honest conversations about your career as well as a range of other rewards. In all these ways and more, we have created an environment that can bring out the best in you.

#Bethechange and #makethechange. Join our talented, successful team and make the leap into the future.

For this exciting opportunity we have put together a great package that combines a competitive salary with a bundle of extras including allowances, business travel allowances, certifications to support you in your career growth, private insurance, and medical insurance for you and your family.

Don’t worry, we know that relocation can be a challenge, which is why we have an extremely supportive onboarding team to help you throughout this process! - We provide relocation support for you and your family.  We’re looking forward to meeting you and seeing you grow.