ServiceNow Senior / Developer

FO
Full Time
Middle Management
Published on 02/12/2024

Job Description

Overview

Overview

About KPMG MBS

At KPMG we implement best in class solutions for Microsoft Azure, ERP and CRM. We have extensive knowledge and expertise in all areas, enabling us to provide our clients with an integrated end-to-end solution. Our solutions are based on the Microsoft Azure and Dynamics range of products which enables us to deliver, powerful, adaptable cloud solutions. Such systems are strategic IT solutions which integrate all the management information across an entire organisation into one single intuitive software application. 

The Role:

You will be responsible for leading rapid/agile development efforts to build and deliver world class ServiceNow based solutions. These solutions will take the form of both internally developed product innovations and client facing engagements.
You will collaborate with customer stakeholders, leading design workshops, acting as a point developer for rapid client PoVs, leading development teams on product development, and driving all aspects of implementation activities across the solution development lifecycle. 

You will be responsible for analysing new business requirements and determining technical implementation approach using proven industry good practice methods. You will work collaboratively with client engagement leads, ServiceNow solution architects, connected service teams, project managers, business analysts, other developers, and testers to guide the design through to implementation and beyond whilst ensuring KPMG quality standards are adhered to. 

Your Responsibilities:

  • Lead the technical development stream of projects based on the ServiceNow platform
  • Provide technical leadership and mentoring to other developers and nearshore/offshore development resources
  • Delivery of compelling solution demonstrations across the ServiceNow platform
  • Design and deliver technical integrations between ServiceNow, client platforms and business services.
  • Assist the wider development team in resolving complex technical issues through all stages of the project lifecycle.
  • Periodically working individually on client PoVs without day to day involvement of other team members
  • Willingness to continuously grow knowledge of the ServiceNow platform through new certifications, attending internal/external webinars, case studies, training, community and other resources.
  • Ability to establish deep and lasting relationships with clients and team members to enhance the reputation of KPMG as an advisor and partner of choice
  • Active support in the presales opportunity lifecycle if necessary
  • Build constructive, working relationships with KPMG’s global network of ServiceNow resources
  • Contribute to the development of KPMG’s ServiceNow based product roadmap
  • Interface with appointed ServiceNow solution architects to ensure our delivery team complies with KPMG solution architecture standards and frameworks
  • Operate as a member of the wider KPMG community, sharing knowledge across functions and building your personal network within the firm

    Requirements:
  • Proven experience in consulting / professional services, technical delivery, and hands on ServiceNow development
  • A proven track record of delivering complex technology projects on the ServiceNow platform on time and on budget as a Technical Consultant and Developer
  • Experience in co-developing with offshore/nearshore development teams and working with engagement leads, project managers, solution architects and business analysts to deliver enterprise wide ServiceNow solutions
  • Certified ServiceNow System Administrator
  • Certified Implementation Specialist in at least 1 product suite
  • Certified ServiceNow certified application developer
  • Certified in ITIL Foundation (v3 or v4)
  • Strong expertise in developing on the ServiceNow platform using relevant development languages to design, build and configure: Service Portal/Now UI, Flows, Widgets, Business Rules, Client Scripts, UI Actions, UI Pages, Workspaces, etc.
  • Deep understanding of the key technologies relevant to ServiceNow integration solutions including: Integration Hub & Spokes, Web Services (REST/SOAP), etc.
  • Experience with delivering solutions in complex client environments
  • Understanding of common business analysis techniques and approaches
  • Experience with working in agile, hybrid, and traditional methodologies
  • Able to communicate with impact, in a way that is open, honest, consistent and clear to influence and align stakeholders around a proposed approachStrong negotiator, influencer and team player, used to managing multiple stakeholders in demanding time-critical situations
  • Strong drive and resilience to overcome challenges or setbacks to achieve your team/project/client goals
  • Passionate about areas of expertise, managing your own development by learning continuously from experience and seeking out development opportunities

Microsoft Business Solutions Overview

At KPMG MBS, your long-term future is every bit as important to us as it is to you. That’s why our aim is to give you experiences that will stay with you for a lifetime. Whether it’s great training and development, mobility opportunities or corporate responsibility volunteering activities – you’ll gain a wealth of experiences on which to build a rewarding career. We’re a firm that encourages you to be yourself, values your contribution, and inspires you to act as a role model, always focused on doing the right thing for each other, our clients, and our communities. 

This sets out all the different ways you’ll be rewarded at KPMG MBS. Among other things, you can benefit from honest conversations about your career as well as a range of other rewards. In all these ways and more, we have created an environment that can bring out the best in you. 

#Bethechange and #makethechange. Join our talented, successful team and make the leap into the future. 

For this exciting opportunity we have put together a great package that combines a competitive salary with a bundle of extras including allowances, business travel allowances, certifications to support you in your career growth, private insurance, and medical insurance for you and your family. 

Don’t worry, we know that relocation can be a challenge, which is why we have an extremely supportive onboarding team to help you throughout this process! - We provide relocation support for you and your family. We’re looking forward to meeting you and seeing you grow.