KPMG, Microsoft Business Solutions

Malta

People Operations 

Administrative 

Business Development

Finance

Marketing

Project Management 

Intelligent Cloud 

Graduates 

Trainees/ Interns

Custom Development

Senior Management / Directors

Graduate

Undergraduates/ Trainees

Middle Management

Senior Management

Director/C-Level

Full Time

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Other

Fully Remote

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On Premises

About KPMG MBS

KPMG&#39;s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing our clients with the ability to keep up with the ever-changing digital world by implementing Microsoft&rsquo;s M365, Azure, Microsoft&rsquo;s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line.

The Role

As a Senior ServiceNow Delivery Lead operating across the enterprise, and a senior role model within the capability team, you will lead and manage the end to end delivery of multiple client programmes. You will be responsible for the delivery of world class ServiceNow based solutions supported by a team of solution architects, business analysts, developers and testers. You will manage a portfolio of projects and / or delivery of a complex, multi workstream programme.

Key Responsibilities:

<ul>
	<li>Define, manage and deliver complex technology delivery projects based on ServiceNow&rsquo;s platform and products suite including ITSM, ITOM, CSM, ESM, HR, GRC</li>
	<li>Manage the simultaneous delivery of a portfolio of projects and / or multi workstream programmes from inception to closure for KPMG&rsquo;s global clients, across all industries</li>
	<li>Confirm project / programme scope along with accompanying resource and financial models.</li>
	<li>Manage project deliveries to time, budget and quality, directly and/or indirectly through oversight of other project managers.</li>
	<li>Manage and oversee project risks, issues and client reporting.</li>
	<li>Support the presales opportunity lifecycle including responses to RFIs, RFPs and client facing presentations</li>
	<li>Operate as a trusted advisor to client stakeholders, up to and including CIO.</li>
	<li>Challenge yourself to maintain your knowledge around the market segment, whilst developing technical breadth and depth of knowledge across numerous other areas.&nbsp;</li>
	<li>Build deep and lasting relationships with clients and team members to enhance the reputation of KPMG as an advisor of choice.</li>
	<li>Take a significant role in developing the capability of delivery teams, sharing knowledge and supporting the development of other team members</li>
	<li>Build constructive, working relationships with KPMG&rsquo;s global network of ServiceNow experts</li>
	<li>Contribute to the development and implementation of product roadmaps</li>
	<li>Ensure the project delivery team complies with KPMG standards and frameworks</li>
	<li>Operate as a member of the wider KPMG community, sharing knowledge across functions and building your personal network within the firm to help drive our Connected Consulting agenda</li>
</ul>

Key Requirements:

<ul>
	<li>8+ years project management experience of delivering complex technology programmes on time and on budget for large global organisations across a variety of industries, including private and public sector, finance and corporates</li>
	<li>5+ years project management experience implementing technology enabled service management transformations (ServiceNow preferred but any complimentary technology also considered e.g. HPSM/Remedy)</li>
	<li>5+ years experience working with Agile SDLC methodologies&nbsp;</li>
	<li>Demonstrable experience of managing multiple teams (onshore and offshore) of considerable size and breadth (30+ team members)</li>
	<li>Demonstrable experience of managing and successfully delivering multiple projects with budgets of &pound;1-2M in size</li>
	<li>Industry recognised project management qualification - Prince 2, APM Practitioner or Certified Scrum Master</li>
	<li>ITIL Service Operations or Service Transition Certification (V3 or V4 preferred)</li>
	<li>ServiceNow Certified System Administrator</li>
	<li>ServiceNow Certified Implementation Specialist (in at least 1 product suite)</li>
	<li>Pre-sales experience for ServiceNow solutions including responses to RFIs, RFPs and client facing presentations</li>
	<li>Experience of managing external vendors as key stakeholders in overall project delivery</li>
	<li>Experience of project management and agile tools (ITBM, MS Project, JIRA, Confluence, SharePoint)</li>
	<li>Strong leadership qualities and a passion for technology</li>
	<li>The ability to build deep and lasting relationships with clients and team members to enhance the reputation of KPMG as an advisor of choice</li>
	<li>Exceptional organisational skills &ndash; able to work without supervision</li>
	<li>Ability to work in a fast-paced environment with rapidly changing priorities on multiple projects and initiatives</li>
	<li>Can communicate with impact, in a way that is open, honest, consistent and clear to influence and align stakeholders around a proposed approach</li>
	<li>Strong negotiator, influencer and team player, used to managing multiple stakeholders in demanding time-critical situations.</li>
	<li>Strong drive and resilience to overcome challenges or setbacks to achieve your team/project/client goals</li>
	<li>Passionate about areas of expertise, managing your own development by learning continuously from experience and seeking out development opportunities</li>
</ul>

Microsoft Business Solutions Overview

At KPMG MBS, your long-term future is every bit as important to us as it is to you. That&rsquo;s why our aim is to give you experiences that will stay with you for a lifetime. Whether it&rsquo;s great training and development, mobility opportunities or corporate responsibility volunteering activities &ndash; you&rsquo;ll gain a wealth of experiences on which to build a rewarding career. We&rsquo;re a firm that encourages you to be yourself, values your contribution, and inspires you to act as a role model, always focused on doing the right thing for each other, our clients, and our communities.

This sets out all the different ways you&rsquo;ll be rewarded at KPMG MBS. Among other things, you can benefit from honest conversations about your career as well as a range of other rewards. In all these ways and more, we have created an environment that can bring out the best in you.

#Bethechange and #makethechange. Join our talented, successful team and make the leap into the future.

For this exciting opportunity we have put together a great package that combines a competitive salary with a bundle of extras including allowances, business travel allowances, certifications to support you in your career growth, private insurance, and medical insurance for you and your family.

Don&rsquo;t worry, we know that relocation can be a challenge, which is why we have an extremely supportive onboarding team to help you throughout this process! - We provide relocation support for you and your family. We&rsquo;re looking forward to meeting you and seeing you grow.

About KPMG MBS

KPMG&#39;s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing our clients...

Senior Delivery Lead (ServiceNow)

About KPMG MBS&nbsp;
KPMG's Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing our clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s M365, Azure, Microsoft’s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line.&nbsp;
&nbsp;
Role Overview&nbsp;
The Azure DevOps Engineer delivers and implements Azure solutions for our clients.The DevOps Engineer will create CI\CD pipelines and be comfortable with automation end to end, including code validation and testing, support of software release cycles and building infrastructure as code (IaC). You will be comfortable in client facing environments, working alongside KPMG Azure Architects, engineering peers and technical audiences on client site. You will be familiar with virtual machine administration and configuration management of cloud resources, using automation to ensure services are secure, scalable, resilient, cost effective and meet performance metrics criteria. You will be experienced in monitoring and supporting environments with cloud native and third-party tooling.&nbsp;
&nbsp;
Main Responsibilities&nbsp;
<ul>
<li>Design and implementation of CI\CD pipelines on Azure.&nbsp;</li>
<li>Configuration management and support of deployed services and&nbsp;</li>
<li>resources in Azure.&nbsp;</li>
<li>Manage the monitoring and security of Azure environments and&nbsp;</li>
<li>resources.&nbsp;</li>
<li>Work with Azure Architects on the design and roll out of Azure infrastructures.&nbsp;</li>
<li>Drive innovation by developing code base and automated deployments.&nbsp;</li>
<li>Work on proposals and RFI’s alongside the sales and pre-sales teams.&nbsp;</li>
<li>The Employee is required to follow KPMG’s Information Security Policies (ISP and ISMP) at all times.&nbsp;</li>
</ul>
&nbsp;
Skills and Qualifications&nbsp;
<ul>
<li>Ideally a background in on premises infrastructure, virtualisation&nbsp;</li>
<li>technologies or application\software development.&nbsp;</li>
<li>Proven experience with Azure DevOps, GitHub or similar to manage&nbsp;</li>
<li>software and code distribution and lifecycle.&nbsp;</li>
<li>Proven experience with Infrastructure as Code (Terraform, ARM , Bicep)&nbsp;</li>
<li>Proven experience with Windows and Linux System Administration.&nbsp;</li>
<li>Proven experience with Azure Serverless and integration (Batch,&nbsp;</li>
<li>Function\Logic Apps, EventGrid).&nbsp;</li>
<li>Proven experience with Azure ACR, ACI, Kubernetes.&nbsp;</li>
<li>Experience with Azure IaaS (networking, storage, virtual machines).&nbsp;</li>
<li>Experience with Azure Backup &amp; Recovery Services.&nbsp;</li>
<li>Experience with Azure Governance (Blueprints, policies, tagging, cost management).&nbsp;</li>
<li>VMware\Hyper-V is considered to be a plus&nbsp;</li>
<li>Builds and cultivates strong relationships and shows technical leadership to deliver quality, client-centric solutions using Microsoft technologies.&nbsp;</li>
<li>Can advocate innovation both within the firm and with clients, and promotes collaboration amongst teams.&nbsp;</li>
<li>Advanced technical knowledge, direction and training to others.&nbsp;</li>
<li>Excellent interpersonal skills and the ability to influence and manage a range of relationships in a complex environment.&nbsp;</li>
<li>Strong communication skills (verbal, written and listening): an ability to present information concisely, to communicate in a manner applicable to all levels.&nbsp;</li>
<li>Able to produce high quality and professional presentations.&nbsp;</li>
<li>Excellent attention to detail and ability to ensure documents are consistent in language, terminology and style.&nbsp;</li>
<li>Flexible approach to work with a focus on delivery to deadlines and high standards.&nbsp;</li>
<li>Ability to handle highly confidential information with tact and discretion.</li>
</ul>
Microsoft Business Solutions Overview&nbsp;
At KPMG MBS, your long-term future is every bit as important to us as it is to you. That’s why our aim is to give you experiences that will stay with you for a lifetime. Whether it’s great training and development, mobility opportunities or corporate responsibility volunteering activities – you’ll gain a wealth of experiences on which to build a rewarding career. We’re a firm that encourages you to be yourself, values your contribution, and inspires you to act as a role model, always focused on doing the right thing for each other, our clients, and our communities.&nbsp;
This sets out all the different ways you’ll be rewarded at KPMG MBS. Among other things, you can benefit from honest conversations about your career as well as a range of other rewards. In all these ways and more, we have created an environment that can bring out the best in you.&nbsp;
#Bethechange and #makethechange. Join our talented, successful team and make the leap into the future.&nbsp;
For this exciting opportunity we have put together a great package that combines a competitive salary with a bundle of extras including allowances, business travel allowances, certifications to support you in your career growth, private insurance, and medical insurance for you and your family.&nbsp;
Don’t worry, we know that relocation can be a challenge, which is why we have an extremely supportive onboarding team to help you throughout this process! - We provide relocation support for you and your family. We’re looking forward to meeting you and seeing you grow.

About KPMG MBS&nbsp;
KPMG's Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing our clients...

Intelligent Cloud – Cloud Enablement (DevOps) – DevOps Engineer

About KPMG MBS 
At KPMG we implement best in class solutions for Microsoft Azure, ERP and CRM. We have extensive knowledge and expertise in all areas, enabling us to provide our clients with an integrated end-to-end solution. Our solutions are based on the Microsoft Azure and Dynamics range of products which enables us to deliver, powerful, adaptable cloud solutions. Such systems are strategic IT solutions which integrate all the management information across an entire organisation into one single intuitive software application.&nbsp;&nbsp;
Role Overview  
As a Software Architect within the Custom Software Development capability, you will own architectural decision-making across .NET backend systems, Angular or React frontend applications, and Azure cloud services. You will act as a technical leader, shaping system design, driving engineering standards, ensuring solution quality, and mentoring developers. The role requires strong communication and collaboration across engineering teams, product owners, and clients. &nbsp;
 Main Responsibilities  
<ul>
<li>Lead architectural design and hands-on development for custom-built applications spanning .NET, Angular/React, and Azure cloud technologies. &nbsp;</li>
<li>Own end-to-end application architecture, ensuring scalability, security, maintainability, and performance. &nbsp;</li>
<li>Influence engineering practices, coding standards, and development processes across teams. &nbsp;</li>
<li>Participate in project ceremonies, design reviews, and technical governance forums. &nbsp;</li>
<li>Support your team in implementing new ideas and technical improvements. &nbsp;</li>
<li>Ensure architectural governance is maintained across delivery. &nbsp;</li>
<li>Mentor junior developers by sharing expertise in backend, frontend, cloud, and architectural best practices. &nbsp;</li>
<li>Coach team members to overcome technical impediments and grow professionally. &nbsp;</li>
<li>Support delegation of responsibilities, knowledge sharing, and building strong engineering culture. &nbsp;</li>
<li>Stay up to date with emerging technologies, with a strong focus on Microsoft cloud and modern web engineering. &nbsp;</li>
<li>Drive improvements to internal processes, increasing efficiency in development, testing, and deployment workflows. &nbsp;</li>
<li>Participate in developing and maintaining programming guidelines and productivity enhancements. &nbsp;</li>
</ul>
&nbsp;
Skills &amp; Experience  
<ul>
<li>Strong expertise in .NET / .NET Core backend development. &nbsp;</li>
<li>Handson experience with frontend frameworks – preference will be given to Angular and React, but other technologies will be considered. &nbsp;</li>
<li>Solid understanding of Azure services, such as App Services, Azure Functions, API Management, Identity (AAD), Storage, Service Bus, and CI/CD pipelines. Azure is preferred but AWS will also be considered.&nbsp;</li>
<li>Experience in SQL and NoSQL (CosmosDB preferred) Databases.&nbsp;&nbsp;</li>
<li>Proficiency in architectural concepts such as domain driven design, microservices, cloud native patterns, and integration design. &nbsp;</li>
<li>Excellent communication skills and the ability to collaborate with cross functional teams. &nbsp;</li>
<li>Strong problem-solving and critical thinking capability. &nbsp;</li>
<li>Ability to guide and influence technical discussions and lead by example. &nbsp;</li>
<li>Experience working in consulting or customer facing environments is preferred &nbsp;</li>
<li>Exposure to DevOps practices (Azure DevOps CI/CD, automated testing). &nbsp;</li>
<li>Experience mentoring, coaching, and building high performing teams.  &nbsp;</li>
<li>Microsoft Business Solutions Overview&nbsp;&nbsp;</li>
</ul>

At KPMG MBS, your long-term future is every bit as important to us as it is to you. That’s why our aim is to give you experiences that will stay with you for a lifetime. Whether it’s great training and development, mobility opportunities or corporate responsibility volunteering activities – you’ll gain a wealth of experiences on which to build a rewarding career. We’re a firm that encourages you to be yourself, values your contribution, and inspires you to act as a role model, always focused on doing the right thing for each other, our clients, and our communities.&nbsp;&nbsp;
This sets out all the different ways you’ll be rewarded at KPMG MBS. Among other things, you can benefit from honest conversations about your career as well as a range of other rewards. In all these ways and more, we have created an environment that can bring out the best in you.&nbsp;&nbsp;
#Bethechange and #makethechange. Join our talented, successful team and make the leap into the future.&nbsp;&nbsp;
For this exciting opportunity we have put together a great package that combines a competitive salary with a bundle of extras including allowances, business travel allowances, certifications to support you in your career growth, private insurance, and medical insurance for you and your family.&nbsp;&nbsp;
Don’t worry, we know that relocation can be a challenge, which is why we have an extremely supportive onboarding team to help you throughout this process! - We provide relocation support for you and your family. We’re looking forward to meeting you and seeing you grow.&nbsp;

About KPMG MBS  
At KPMG we implement best in class solutions for Microsoft Azure, ERP and CRM. We have extensive knowledge and expertise in all areas, enabling us to provide our clients with an...

Software Architect

About KPMG MBS 
KPMG's Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing our clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line.&nbsp;
Role Overview 
<ul>
<li>&nbsp;Architecting and overall end-to-end design, deployment, and delivery of Azure Data</li>
<li>Platforms, across Data Lakes, Data Warehouses, Data Lakehouses pipelines, Power BI and Microsoft Fabric&nbsp;</li>
<li>Understanding of AI and Machine Learning, including their application within real-world systems and solution</li>
<li>Preferably experience with Microsoft Purview and Data Governance framework&nbsp;</li>
<li>Presales, estimating and proposal writing, responding to RFPs</li>
<li>Remaining up to date in new and emerging technologies</li>
<li>Working with clients to develop data technology strategy and roadmaps, and plan delivery</li>
<li>Oversight and support of delivery team outputs</li>
<li>Data modelling, design, and build</li>
<li>Enforcing technical architecture and documentation standards, policies and procedures</li>
<li>Analysing, implementing, and resolving issues with existing Azure Data Platforms</li>
<li>Working with business experts and customers to understand business needs, and translate</li>
<li>Providing mentoring and hands on guidance to other team members</li>
<li>Business requirements into reporting and data analytics functionality</li>
<li>Assisting in scoping, estimation, and task planning for assigned projects</li>
<li>Following the project work plans to meet functionality requirements, project objectives and timelines</li>
<li>Providing accurate and complete technical architectural documents</li>
<li>Addressing customer queries and issues in a timely manner</li>
<li>Within your role, you have the responsibility of protecting all information that is shared with you in the course of your association with KPMG (including information provided by clients) in line with the requirements of the Information Security Policy as stated within your contractual agreement. Reference is being made to the link to policy below. Policies are subject to regular review and change and hence the employee is obliged to remain updated accordingly.</li>
</ul>
Microsoft Business Solutions Overview&nbsp;
At KPMG, your long-term future is every bit as important to us as it is to you. That’s why our aim is to give you experiences that will stay with you for a lifetime. Whether it’s great training and development, mobility opportunities or corporate responsibility volunteering activities – you’ll gain a wealth of experiences on which to build a rewarding career. We’re a firm that encourages you to be yourself, values your contribution, and inspires you to act as a role model, always focused on doing the right thing for each other, our clients and our communities.&nbsp;
This sets out all the different ways you’ll be rewarded at KPMG. Among other things, you can benefit from honest conversations about your career as well as a range of other rewards. In all these ways and more, we have created an environment that can bring out the best in you.&nbsp;
For this exciting opportunity we have put together a great package that combines a competitive salary with a bundle of extras, including business travel allowances and medical insurance for you and your family.

About KPMG MBS 
KPMG's Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing our clients with the...

Data Solution Architect

About KPMG MBS
KPMG's Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing our clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s M365, Azure, Microsoft’s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line.&nbsp;
Role Overview:
We are looking for an experience Telephony Architect to design and lead the implementation of modern voice communications solutions. You will drive migration from legacy systems to Microsoft CCaaS platform ensuring scalability, security, and business continuity.
Overall responsibility
<ul>
<li>Architect and implement enterprise telephony solutions (VoIP, SIP, UCaaS, CCaaS)</li>
<li>Design and implementation of the network infrastructure component of telephony/voice channel as part of a wider contact centre implementation</li>
<li>Solution design , estimation , documentation and test of voice/telephony implementations based on Microsoft Contact Centre</li>
<li>Lead migration from legacy PBX systems to Microsoft CCaaS and Teams</li>
<li>Develop and maintain telephony architecture documentations and standards and contribute and lead in our CCaaS CoE.</li>
<li>Train and assist our Microsoft Architects for Dynamics 365 CCaaS lead opportunities and contact centre transformations.</li>
</ul>
Experience
<ul>
<li>Design and implementation of on-premise to cloud based telephony migration/update (for example Genesys Pure Connect to Genesys Cloud )</li>
<li>Expertise with VoIP protocols, SIP trunking, SBCs, UCaaS and CCaaS platforms</li>
<li>String networking knowledge (QoS, VLANs, security best practices).</li>
<li>Hands on experience with Microsoft, Cisco, Avaya, Genesys, Nice or similar contact centre technologies</li>
<li>Estimation and solution design for new implementations of new cloud-based telephony/voice systems</li>
<li>Networking analysis and suitability assessments for capability and reliability suitability for new cloud telephony systems</li>
<li>Can demonstrate experience in the design, implementation, support of a 24x7, contact centre telephony platform</li>
<li>Design and implementation of Direct routing of existing PSTN carrier to cloud telephony</li>
<li>Consulting with customers network engineers to design the optimum network connectivity</li>
<li>Resilience and high availability architectures</li>
<li>Troubleshooting connectivity and configuration issues</li>
<li>Ideally will have experience in using Azure Communication services for voice and SMS</li>
</ul>
Skills:
<ul>
<li>Call Center&nbsp;</li>
<li>Virtualization&nbsp;</li>
<li>Managed Services&nbsp;</li>
<li>Enterprise Solution Design&nbsp;</li>
<li>IVR&nbsp;</li>
<li>Telecommunications&nbsp;</li>
<li>Stabilization · Contact Centers&nbsp;</li>
<li>Integration</li>
<li>&nbsp;Consulting&nbsp;</li>
<li>Telecommunication Services&nbsp;</li>
<li>Contact Center as a Service (CCaaS)&nbsp;</li>
<li>Commercial Awareness&nbsp;</li>
<li>Change Programmes&nbsp;</li>
<li>System Deployment&nbsp;</li>
<li>Documentation&nbsp;</li>
<li>Solution Architecture</li>
</ul>
Microsoft Business Solutions Overview
At KPMG MBS, your long-term future is every bit as important to us as it is to you. That’s why our aim is to give you experiences that will stay with you for a lifetime. Whether it’s great training and development, mobility opportunities or corporate responsibility volunteering activities – you’ll gain a wealth of experiences on which to build a rewarding career. We’re a firm that encourages you to be yourself, values your contribution, and inspires you to act as a role model, always focused on doing the right thing for each other, our clients, and our communities.&nbsp;
This sets out all the different ways you’ll be rewarded at KPMG MBS. Among other things, you can benefit from honest conversations about your career as well as a range of other rewards. In all these ways and more, we have created an environment that can bring out the best in you.&nbsp;
#Bethechange and #makethechange. Join our talented, successful team and make the leap into the future.&nbsp;
For this exciting opportunity we have put together a great package that combines a competitive salary with a bundle of extras including allowances, business travel allowances, certifications to support you in your career growth, private insurance, and medical insurance for you and your family.&nbsp;
Languages
English

About KPMG MBS
KPMG's Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing our clients with the...

Dynamics D365 Customer Engagement - Telephony Architect

KPMG Microsoft Business Solutions (MBS) Discovery Programme - Consultant
About KPMG MBS
KPMG's Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations. We empower our clients to navigate the ever-evolving digital landscape by implementing Microsoft's M365, Azure, Enterprise Resource Planning (ERP), and Customer Engagement (CE) software from the Dynamics 365 (D365) suite.
About this Opportunity
The MBS Discovery Programme is designed to accelerate your career growth. Leveraging your existing customer knowledge, we will equip you with the skills and experience to embark on a journey as a Dynamics 365 Customer Engagement Consultant at KPMG MBS.
This opportunity is an excellent fit for individuals with a passion for both people and IT.
Through our comprehensive programme, you will:
<ul>
<li>Receive mentorship and guidance from experienced professionals.</li>
<li>Access curated learning content and industry-renowned certifications.</li>
<li>Gain exposure to the world of IT consultancy.</li>
<li>Learn and develop your technical expertise in Dynamics 365 Customer Engagement and Power Platform.</li>
</ul>
Job Responsibilities:
<ul>
<li>Work closely with clients to understand their business needs and requirements.</li>
<li>Design, develop, and implement Dynamics 365 Customer Engagement solutions and other Power Platform components such as Power Pages and Power Automate.</li>
<li>Configure and customize Dynamics 365 Customer Engagement modules, including Sales and Customer Service.</li>
<li>Test and troubleshoot Dynamics 365 and Power Platform systems.</li>
<li>Provide ongoing support and training to clients.</li>
<li>Stay up-to-date on the latest Dynamics 365 and Power Platform technologies and best practices.</li>
<li>Collaborate with other team members to deliver successful projects.</li>
</ul>
Requirements:
<ul>
<li>Experience in MS Dynamics or similar CRM solutions</li>
<li>Strong understanding of customer engagement principles and concepts, including sales, customer service and marketing.</li>
<li>Excellent analytical and problem-solving skills.</li>
<li>Effective communication and interpersonal skills.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Eagerness to learn and grow in a fast-paced environment.</li>
<li>Embodiment of the "Four C’s" - conscientious, curious, confident, and clever.</li>
</ul>
Benefits:
<ul>
<li>Health insurance.</li>
<li>Life Insurance.</li>
<li>Communication allowance.</li>
<li>Pension contribution.&nbsp;</li>
<li>Opportunities for career development and advancement.</li>
<li>Work-life balance and flexible working arrangements.</li>
<li>Exposure to cutting-edge technology and industry best practices.</li>
</ul>
Join us and #Bethechange #Makethechange
Additional Information:
<ul>
<li>We are committed to creating an inclusive and diverse workplace.</li>
<li>We offer a variety of resources to support your well-being and professional development.</li>
</ul>
Contact us today to learn more about this exciting opportunity!

KPMG Microsoft Business Solutions (MBS) Discovery Programme - Consultant
About KPMG MBS
KPMG's Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software...

CE Consultant - Discover More Programme

About KPMG MBS 
KPMG's Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing our clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s M365, Azure, Microsoft’s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line.&nbsp;
Role Overview
We are looking for an experienced Dynamics 365 for Customer Engagement Solution Architect with experience in solution development and functional analysis into large-scale enterprise Dynamics 365 architecture with a hands-on approach in designing and leading the implementation of Dynamics 365 products, working with both onshore and offshore development teams. The focus of this role will be on all presales activities around the Dynamics 365 platform as well as methodology diagnostics and high-level solution architecting. You will also contribute to proposal development and provide input in business development while mentor junior and offshore staff.
This role is therefore kingpin to KPMG customer delivery of Microsoft Dynamics 365 solutions. It is a dynamic and exciting opportunity to join a rapidly developing business area within an established and market-leading global firm that is KPMG.
Main Responsibilities
<ul>
<li>The Solution Architect will lead the delivery of our Microsoft Dynamics 365 solutions</li>
<li>Be a champion/SME (Subject Matter Expert) for both technical and functional solutions across the Microsoft platform, driving the adoption of new features and technology</li>
<li>Possess strong understanding of Dynamics 365 &amp; power platform stack and stay relevant with new features</li>
<li>Lead technical forums and communities to share knowledge with wider group</li>
<li>Design and development of domain specific implementations; Influence usage of out of the box Dynamics 365 functionality, giving KPMG a competitive advantage</li>
<li>Identify skilling opportunities and define training needs within the team; Coach other team members and help in reducing skills gaps</li>
<li>Identify opportunities and work for industry specific Solution Offerings that will be market differentiator for KPMG&nbsp;</li>
<li>Meet and exceed customer expectations on business knowledge, skills and behaviour</li>
<li>Identify business/project risk and mitigate or communicate as necessary</li>
<li>Ensure progress updates are communicated to relevant parties both formally and informally</li>
<li>Identify practice development activities and help in defining how these will be delivered</li>
<li>A portion of the role requires supporting and doing people management, people development &amp; career progression support, performance assessment and management (especially for other Technical Architects)</li>
<li>In all activities, ensure timely completion of internal processes and mandatory training</li>
<li>Willing to travel abroad when required</li>
<li>To carry out additional duties as may occur from time to time as instructed and agreed by the Practice management team&nbsp;</li>
<li>Provide on-site support as required by company or client</li>
<li>Performance manage and/or mentor junior members of the team</li>
<li>Always represent KPMG Microsoft Business Solutions in a professional and positive manner</li>
<li>The Employee is required to follow KPMG’s Information Security Policies (ISP and ISMP) at all times</li>
</ul>
Experience and Background
<ul>
<li>Proven IT experience in implementing End-To-End Large scale solutions including Dynamics CE(CRM) &amp; Power Platform</li>
<li>Should have architected, designed and implemented at least 7-8 full scale industry solutions using Dynamics CE (CRM), Integrations, Power Platform; Strong understanding of industry domains like Banking, Finance, Healthcare, Insurance, Telecom, Manufacturing etc.</li>
<li>Ability to architect solutions that involve multi-region implementations</li>
<li>Strong technical leadership for engagements and ability to present to the C-Suite stakeholders</li>
<li>Ability to architect and design Digital Transformation programs involving multiple technologies&nbsp;</li>
<li>Strong pre-sales experience/expertise with thought leadership on Solution offerings</li>
<li>Excellent presentation and demonstration skills, ability to influence and ease decision making for Senior Technical Executives of clients (CTO, Digital Transformation Officers etc.)</li>
<li>Ability to handle distributed large teams and deliver quality solutions&nbsp;</li>
</ul>
Skills and Qualifications
<ul>
<li>Excellent communication skills in English, both verbally and in writing</li>
<li>In-depth knowledge of all modules of Dynamics 365 CE, including appropriate Architect level certifications. Relevant experience on various earlier versions of Dynamics CRM like, 2016, 2015, 2013, 2011, CRM 4.0 etc.</li>
<li>Strong implementation experience with Power Platform (Power Apps, Power Apps Portals aka Power Pages, Power Automate, Power Virtual Agents, Power BI, RPA etc.), including appropriate Architect level certification</li>
<li>Broad understanding of software development lifecycle, Development management, Release management, Data migration, cut-over planning and Go-Live support</li>
<li>Exposure in Cloud Storage Services (Azure SQL, Blob storage etc.)&nbsp;</li>
<li>Experience with Azure Platform and Integration Services including LogicApps, Functions, Azure Service Bus etc.&nbsp;</li>
<li>Experience working with offshore development teams</li>
<li>Experience of Agile Methodology</li>
<li>Certification in TOGAF or Zachman Framework would be beneficial</li>
<li>Knowledge of other Marketing products are desirable – Click Dimension or Adobe Marketing Cloud, D365 for Marketing etc.</li>
<li>Graduate from a recognized University with majors in computational (Computer Science, Information Technology etc.) discipline</li>
</ul>
Microsoft Business Solutions Overview 
At KPMG MBS, your long-term future is every bit as important to us as it is to you. That’s why our aim is to give you experiences that will stay with you for a lifetime. Whether it’s great training and development, mobility opportunities or corporate responsibility volunteering activities – you’ll gain a wealth of experiences on which to build a rewarding career. We’re a firm that encourages you to be yourself, values your contribution, and inspires you to act as a role model, always focused on doing the right thing for each other, our clients, and our communities.&nbsp;
This sets out all the different ways you’ll be rewarded at KPMG MBS. Among other things, you can benefit from honest conversations about your career as well as a range of other rewards. In all these ways and more, we have created an environment that can bring out the best in you.&nbsp;
#Bethechange and #makethechange. Join our talented, successful team and make the leap into the future.&nbsp;
For this exciting opportunity we have put together a great package that combines a competitive salary with a bundle of extras including allowances, business travel allowances, certifications to support you in your career growth, private insurance, and medical insurance for you and your family.&nbsp;
Don’t worry, we know that relocation can be a challenge, which is why we have an extremely supportive onboarding team to help you throughout this process! - We provide relocation support for you and your family. We’re looking forward to meeting you and seeing you grow.

Dynamics 365 Customer Engagement – Technical Solution Architect

About KPMG MBS 
KPMG's Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing our clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s M365, Azure, Microsoft’s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line.&nbsp;
Role Overview
We are looking for an experienced Dynamics 365 for Customer Engagement Senior Solution Architect with experience in solution development and functional analysis into large-scale enterprise Dynamics 365 architecture with a hands-on approach in designing and leading the implementation of Dynamics 365 products, working with both onshore and offshore development teams. The focus of this role will be on all presales activities around the Dynamics 365 platform as well as methodology diagnostics and high-level solution architecting. You will also contribute to proposal development and provide input in business development while mentor junior and offshore staff.
This role is therefore kingpin to KPMG customer delivery of Microsoft Dynamics 365 solutions. It is a dynamic and exciting opportunity to join a rapidly developing business area within an established and market-leading global firm that is KPMG.
Main Responsibilities
<ul>
<li>The Senior Solution Architect will be expected to lead programs which can span different technologies and platforms, with a focus on the Microsoft Dynamics 365 solutions</li>
<li>&nbsp;Be a champion/SME (Subject Matter Expert) for both technical and functional solutions across the Microsoft platform, driving the adoption of new features and technology</li>
<li style="text-align:left;">Possess strong understanding of Dynamics 365 &amp; power platform stack and stay relevant with new features</li>
<li style="text-align:left;">Lead technical forums and communities to share knowledge with wider group</li>
<li>Design and development of domain specific implementations; Influence usage of out of the box Dynamics 365 functionality, giving KPMG a competitive advantage</li>
<li>Identify skilling opportunities and define training needs within the team; Coach other team members and help in reducing skills gaps</li>
<li style="text-align:left;">Identify opportunities and work for industry specific Solution Offerings that will be market differentiator for KPMG</li>
<li style="text-align:left;">Meet and exceed customer expectations on business knowledge, skills and behaviour</li>
<li style="text-align:left;">Identify business/project risk and mitigate or communicate as necessary</li>
<li style="text-align:left;">Ensure progress updates are communicated to relevant parties both formally and informally</li>
<li style="text-align:left;">Identify practice development activities and help in defining how these will be delivered</li>
<li style="text-align:left;">Carry out additional duties as may occur from time to time as instructed and agreed by Directors</li>
<li style="text-align:left;">In all activities, ensure timely completion of internal processes and mandatory training</li>
<li style="text-align:left;">Represent KPMG in a professional and positive manner at all times</li>
<li>The Employee is required to follow KPMG’s Information Security Policies (ISP and ISMP) at all times</li>
</ul>
Experience and Background
<ul>
<li>Proven IT experience in delivery multi geography, End-To-End Enterprise scale solutions including Dynamics CE(CRM) &amp; Power Platform</li>
<li>Should have architected, designed and implemented at least 7-8 full scale industry solutions using Dynamics CE (CRM), Integrations, Power Platform; Strong understanding of industry domains like Banking, Finance, Healthcare, Insurance, Telecom, Manufacturing etc.</li>
<li>Ability to architect solutions that involve multi-region implementations</li>
<li>Strong technical leadership for engagements and ability to present to the C-Suite stakeholders</li>
<li>Ability to architect and design Digital Transformation programs involving multiple technologies&nbsp;</li>
<li>Strong pre-sales experience/expertise with thought leadership on Solution offerings</li>
<li>Excellent presentation and demonstration skills, ability to influence and ease decision making for Senior Technical Executives of clients (CTO, Digital Transformation Officers etc.)</li>
<li>Ability to handle distributed large teams and deliver quality solutions&nbsp;</li>
</ul>
Skills and Qualifications
<ul>
<li>Excellent communication skills in English, both verbally and in writing</li>
<li>In-depth knowledge of all modules of Dynamics 365 CE, including appropriate Architect level certifications. Relevant experience on various earlier versions of Dynamics CRM like, 2016, 2015, 2013, 2011, CRM 4.0 etc.</li>
<li>Strong implementation experience with Power Platform (Power Apps, Power Apps Portals aka Power Pages, Power Automate, Power Virtual Agents, Power BI, RPA etc.), including appropriate Architect level certification</li>
<li>Broad understanding of software development lifecycle, Development management, Release management, Data migration, cut-over planning and Go-Live support</li>
<li>Exposure in Cloud Storage Services (Azure SQL, Blob storage etc.)&nbsp;</li>
<li>Experience with Azure Platform and Integration Services including LogicApps, Functions, Azure Service Bus etc.&nbsp;</li>
<li>Experience working with offshore development teams</li>
<li>Experience of Agile Methodology</li>
<li>Certification in TOGAF or Zachman Framework would be beneficial</li>
<li>Knowledge of other Marketing products are desirable – Click Dimension or Adobe Marketing Cloud, D365 for Marketing etc.</li>
<li>Graduate from a recognized University with majors in computational (Computer Science, Information Technology etc.) discipline</li>
</ul>
Microsoft Business Solutions Overview 
At KPMG MBS, your long-term future is every bit as important to us as it is to you. That’s why our aim is to give you experiences that will stay with you for a lifetime. Whether it’s great training and development, mobility opportunities or corporate responsibility volunteering activities – you’ll gain a wealth of experiences on which to build a rewarding career. We’re a firm that encourages you to be yourself, values your contribution, and inspires you to act as a role model, always focused on doing the right thing for each other, our clients, and our communities.&nbsp;
This sets out all the different ways you’ll be rewarded at KPMG MBS. Among other things, you can benefit from honest conversations about your career as well as a range of other rewards. In all these ways and more, we have created an environment that can bring out the best in you.&nbsp;
#Bethechange and #makethechange. Join our talented, successful team and make the leap into the future.&nbsp;
For this exciting opportunity we have put together a great package that combines a competitive salary with a bundle of extras including allowances, business travel allowances, certifications to support you in your career growth, private insurance, and medical insurance for you and your family.&nbsp;
Don’t worry, we know that relocation can be a challenge, which is why we have an extremely supportive onboarding team to help you throughout this process! - We provide relocation support for you and your family. We’re looking forward to meeting you and seeing you grow.

Dynamics 365 Customer Engagement –  Senior Technical Solution Architect

About KPMG MBS 
KPMG's Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing our clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s M365, Azure, Microsoft’s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line.&nbsp;
Role Overview
The Functional Solution Architect is a core team member of KPMG customer delivery of Microsoft Dynamics 365 centered solutions. The Functional Solution Architect should have extensive experience across all phases of enterprise Dynamics CE projects. A demonstrable history of consultancy experience is a must as this role will entail continuous interaction with clients, managing onshore consultants, working alongside both onshore and offshore development teams. This role will also require a level of presales activities focused on Dynamics CE functionality, Power Platform, and the wider Microsoft platform. You will also contribute to proposal development and provide input in business development whilst leading and mentoring more junior staff.&nbsp;
This role is an important element of KPMG Microsoft Business Solutions’ delivery of Microsoft Dynamics 365 CE projects. It is a dynamic and exciting opportunity to join a rapidly growing business area within an established and market-leading global Big 4 firm.
Main Responsibilities
<ul>
<li>Contribute to the delivery of high-quality business and software solutions to our clients using your knowledge of Dynamics 365 CE functional capabilities working closely with client teams and business stakeholders</li>
<li>Lead, organise, manage, and document workshops, meetings and requirements sessions with the client representatives, project stakeholders and delivery team(s)</li>
<li>Ownership for the delivery of high-quality business and software solutions to our clients using their deep understanding of Dynamics 365 CE functional capabilities</li>
<li>Ownership of gathering and documentation of functional requirements and complete gap/fit analysis for workstream</li>
<li>Be responsible for ensuring our pre-sales engagements are delivered with the same rigour and attention to detail as our client engagements</li>
<li>Interface effectively with other members of the delivery team and the solution Architect to ensure that the Power Platforms solution meets client’s requirements</li>
<li>Strong contribution to the wider CE practice by defining training needs within the team and coaching or mentoring other team members</li>
<li>Identify business/project risk and mitigate or communicate as necessary</li>
<li>Deliver high quality business and software solutions and services to clients ensuring the implementation of best practices based on Microsoft Dynamics standards and supported configuration/customisations&nbsp;</li>
<li>The creation of high quality and sustainable client solutions and project documentation including support for testing activities</li>
<li>Deliver all consultancy and configuration work according to KPMG project methodology, ensuring that all software applications are implemented successfully according to the project plan: on time and on budget</li>
<li>Contribute to Pre-Sales activities as required including building demo and proof of concept solutions for various client presentations</li>
<li>Delivery of end-user training to clients and colleagues where applicable</li>
<li>Meet and exceed customer expectations of business knowledge, skills, and behaviour</li>
<li>Identify business/project risks and mitigate or communicate as necessary</li>
<li>Advise client and delivery team members of scope (creep) and use of change control processes</li>
<li>Provide on-site support and assistance throughout delivery and go-live phases of project to client and more junior team members</li>
<li>Communicate progress updates to relevant parties both formally and informally</li>
<li>Support practice development activities such as defining and configuring industry specific solutions</li>
<li>Leads people and helps to grow them in their role</li>
<li>Performance management of two or more junior members of product team</li>
<li>In all activities, ensure timely completion of internal processes and mandatory training</li>
<li>Promotes the Values of our company&nbsp;</li>
<li>Represent KPMG Microsoft Business Solutions in a professional and positive manner at all times</li>
<li>The Employee is required to follow KPMG’s Information Security Policies (ISP and ISMP) at all times</li>
</ul>
Skills and Qualifications
<ul>
<li>Extensive experience as a CRM Consultant with largescale complex implementations, deep knowledge of technical capabilities of Dynamics 365, including appropriate certification. Must be able to show good knowledge of practices for Dynamics 365</li>
<li>Deep understanding of Azure and cloud technologies, .Net development and PowerBI</li>
<li>Deeper understanding of the broader Microsoft stack and be able to leverage it to create powerful solutions (PowerApps, Power BI, Data Verse, Azure, Office 365) and working in fast paced Agile environments</li>
<li>Ability to clearly articulate and present your ideas and solutions in line with the capabilities of Microsoft Dynamics 365</li>
<li>Successfully translate business and customer needs into a great digital customer experience</li>
<li>Good understanding of Microsoft Dynamics Power Platforms Accelerators, industry templates and add-ons</li>
<li>Leading and mentoring junior team members</li>
<li>Willingness to develop your knowledge of new functionality in the Microsoft platforms, keeping on top of roadmaps, studying for certifications to ensure we help deliver best solutions to our clients</li>
<li>Knowledge of best practices for working with offshore teams</li>
<li>Microsoft Dynamics CRM Certifications, ideally most current versions are desirable</li>
<li>Preferably a University graduate with relevant degree within a computing or business discipline</li>
<li>Confident in own ability and demonstrates this to clients and colleagues</li>
<li>Confident in own ability and demonstrates this to clients and colleagues</li>
<li>Works independently as well as in a team environment&nbsp;</li>
<li>Excellent presentation and demonstration skills</li>
<li>Good, clear communication skills</li>
<li>Ability to lead engagements and present to the C-Suite stakeholders</li>
<li>Ability to manage time and prioritise multiple tasks accordingly&nbsp;</li>
<li>Thinks clearly and responds calmly when under pressure</li>
<li>Strong problem-solving capabilities</li>
<li>Strong client centric approach with emphasis on client satisfaction&nbsp;</li>
<li>Acts as a role model for those aspiring to take on a similar role in the future</li>
<li>Confidence to reach out to more senior colleagues for guidance</li>
<li>Extensive experience in leading enterprise implementation, deep and broad knowledge of technical capabilities of Dynamics 365</li>
<li>Must be able to show good knowledge of practices for Dynamics 365Experience in a delivery-orientated IT environment using waterfall and agile methodologies.</li>
<li>Experience with Dynamics 365 in a Lead Design Consulting role</li>
<li>Deep understanding of software development lifecycle, development management, release management, data migrations, cut-over planning, and early live support</li>
<li>Business process mapping, modelling and documentation knowledge</li>
<li>Experience of leading and leading others in Practice improvement initiatives&nbsp;</li>
<li>Awareness of technical capabilities of Dynamics 365</li>
<li>Minimum 15 plus years hands-on proven functional experience including Power Platform solution and CE configuration, standard customisation, standard workflows, dashboards, flows, forms, views, and standard reports development</li>
<li>Proven ability to develop a clear understanding of clients’ needs and incorporate them into a solution&nbsp;</li>
<li>Deep knowledge and understanding of capabilities of D365 CE areas in the following modules:</li>
</ul>
o	Sales Management
o	Marketing&nbsp;
o	Customer Service Management
•	Understanding of additional CE Functional areas
o	Field services
o	Project services automation
<ul>
<li>Demonstrable knowledge of capabilities of the supporting software in the Microsoft stack (certification is a positive), including:</li>
</ul>
o	Azure SQL / SQL Server
o	PowerApps, LogicApps, Flow and Data Verse
o	Visual Studio Team Service
o	DevOps
Microsoft Business Solutions Overview 
At KPMG MBS, your long-term future is every bit as important to us as it is to you. That’s why our aim is to give you experiences that will stay with you for a lifetime. Whether it’s great training and development, mobility opportunities or corporate responsibility volunteering activities – you’ll gain a wealth of experiences on which to build a rewarding career. We’re a firm that encourages you to be yourself, values your contribution, and inspires you to act as a role model, always focused on doing the right thing for each other, our clients, and our communities.&nbsp;
This sets out all the different ways you’ll be rewarded at KPMG MBS. Among other things, you can benefit from honest conversations about your career as well as a range of other rewards. In all these ways and more, we have created an environment that can bring out the best in you.&nbsp;
#Bethechange and #makethechange. Join our talented, successful team and make the leap into the future.&nbsp;
For this exciting opportunity we have put together a great package that combines a competitive salary with a bundle of extras including allowances, business travel allowances, certifications to support you in your career growth, private insurance, and medical insurance for you and your family.&nbsp;
Don’t worry, we know that relocation can be a challenge, which is why we have an extremely supportive onboarding team to help you throughout this process! - We provide relocation support for you and your family. We’re looking forward to meeting you and seeing you grow.